Delivery Policy

Last Updated: February 9, 2026

This Delivery Policy outlines how EbookWriterAgency (“we,” “our,” “us”) delivers services and digital products purchased through ebookwriteragency.com. By placing an order, you agree to the terms described below.


Nature of Delivery

EbookWriterAgency provides digital and virtual services only. No physical products are shipped. All deliverables are created and delivered electronically.


Delivery Methods

Completed work is delivered through one or more of the following methods:

  • Email delivery to the registered email address
  • Secure download links
  • Client dashboard or shared cloud folders
  • Live chat or approved communication channels

Delivery Timelines

Estimated delivery timelines depend on the selected service plan:

  • Basic Plan: Approx. 7 days
  • Standard Plan: Approx. 10 days
  • Premium Plan: Approx. 15 days

These timelines are estimates, not guarantees, and begin once:

  • Payment is confirmed
  • Required project information is received
  • Client onboarding is completed

Factors Affecting Delivery

Delivery timelines may be impacted by:

  • Delayed client feedback or approvals
  • Incomplete or inaccurate project details
  • Scope changes or revision requests
  • Force majeure or technical issues

We are not responsible for delays caused by factors outside our control.


Revisions & Delivery Adjustments

  • Unlimited revisions are included with all plans
  • Revision turnaround time varies based on complexity
  • Major scope changes may require a new delivery timeline

Revisions do not reset ownership rights or delivery terms.


File Formats

Final deliverables may include, depending on the selected plan:

  • ePub
  • PDF
  • MOBI
  • Audiobook files
  • Website files or live links

Exact formats are listed in each service plan.


Partial & Milestone Deliveries

For larger projects, we may provide partial or milestone-based deliveries for review and feedback. This does not indicate project completion.


Client Review & Acceptance

Clients are responsible for reviewing deliverables promptly. If no revision request is submitted within a reasonable timeframe, the work may be considered accepted.


No Physical Shipping

Since all services are digital, no shipping fees, tracking numbers, or physical deliveries apply.


Delivery Issues

If you do not receive your deliverables within the estimated timeframe, please contact us immediately using the details below.


Policy Updates

We reserve the right to update this Delivery Policy at any time. Updates will be posted on this page with a revised date.


Contact Information

For delivery-related questions or concerns, contact:

📧 order@ebookwriteragency.com
📧 support@ebookwriteragency.com
📧 contact@ebookwriteragency.com