Last Updated: February 9, 2026
EbookWriterAgency (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ebookwriteragency.com or use our services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and payment details
- Project requirements and uploaded content
- Communication via email or live chat
2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referral URLs
This data is used strictly for analytics, security, and performance improvement.
How We Use Your Information
We use your information to:
- Deliver and manage our ebook creation and publishing services
- Process payments and orders
- Communicate regarding projects, updates, and support
- Improve website performance and user experience
- Provide live chat and customer support
- Send service-related or promotional communications
- Maintain legal and contractual compliance
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with:
- Trusted service providers (payment processors, hosting, analytics, live chat tools)
- Legal or regulatory authorities if required by law
- Internal team members strictly for project fulfillment
All third-party partners are required to protect your data.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze traffic, and support marketing activities. For more details, please review our Cookies Policy.
Data Security
We implement reasonable technical and administrative measures to protect your personal information. However, no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to:
- Fulfill contracted services
- Meet legal or accounting requirements
- Resolve disputes or enforce agreements
You may request data deletion by contacting us, subject to legal obligations.
Client Content & Confidentiality
All project materials, manuscripts, and personal data shared with us are treated as confidential. Upon full payment, clients receive full ownership rights to the final deliverables as per the selected plan.
No Refund Policy Disclosure
Due to the digital and customized nature of our services, all purchases are final and non-refundable. Unlimited revisions are provided as outlined in each service plan.
Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of external sites. We encourage users to review third-party privacy policies independently.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
Requests can be made via email using the contact details below.
Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting, with the updated date shown at the top of this page.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
📧 contact@ebookwriteragency.com
📧 support@ebookwriteragency.com
📧 order@ebookwriteragency.com