Last Updated: February 9, 2026
Thank you for choosing EbookWriterAgency (“we,” “our,” “us”). This Return & Refund Policy outlines the terms related to cancellations, returns, and refunds for services purchased on ebookwriteragency.com. By purchasing any service, you agree to this policy.
Nature of Services
EbookWriterAgency provides custom digital and virtual services, including ebook writing, editing, design, formatting, publishing assistance, audiobook creation, marketing, and author branding services.
Due to the personalized, time-intensive, and digital nature of our work, services cannot be returned once initiated.
No Refund Policy
- All sales are final
- No refunds are provided once work has started
- Completed or partially completed services are non-refundable
- This applies to all service plans and custom requests
By placing an order, you explicitly agree to this no-refund policy.
Unlimited Revisions Instead of Refunds
To ensure client satisfaction, we offer:
- Unlimited revisions on all plans
- Revisions are limited to the original scope and requirements
- Revisions do not include new topics, additional word count, or new services
This revision-based approach replaces refunds for digital services.
Order Cancellation
Before Work Begins
- Orders may be canceled before work starts
- Once work begins, cancellation is no longer eligible for any refund
Subscription or Recurring Services
- Clients may cancel recurring services before the next billing cycle
- No refunds will be issued for the current billing period
Non-Refundable Situations
Refunds will not be provided in cases including but not limited to:
- Change of mind after purchase
- Delays caused by client inactivity or late responses
- Dissatisfaction based on personal preference after revisions
- Platform rejections (e.g., Amazon KDP or audiobook platforms)
- Marketing performance, sales results, or rankings
Chargebacks & Payment Disputes
Initiating a chargeback without contacting us first is a violation of this policy. We encourage clients to contact our support team to resolve concerns before filing disputes with payment providers.
Exceptional Circumstances
In rare cases, management may review exceptional situations at its sole discretion. Any exception does not create a precedent or obligation for future cases.
Policy Acceptance
By using our website and purchasing any service from EbookWriterAgency, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
Contact Information
For questions related to this policy, please contact:
📧 contact@ebookwriteragency.com
📧 support@ebookwriteragency.com
📧 order@ebookwriteragency.com